Now in private beta · Join the waitlist

Treat Reddit like a support channel.

A proper inbox for the teams that actually use Reddit. One place for DMs, modmail, and mentions across every account. Never miss another message.

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Subportly · Master inbox
Master inbox48
AllDMModmail@
u/karen_922m
DM · r/stackhaven
hey, charged twice for the same order, can you check?
u/devmatt14m
Modmail · r/stackhavenPending
Draft reply ready for your review
u/sasha.codes1h
@ mentionAssigned
great product but the onboarding could be…
u/ana_prism3h
DM
app crashes every time I open settings on iOS
u/biggs_readsyesterday
DMResolved
thanks, that fixed it 👍
u/threadwalker2d
Modmail · r/stackhaven
Rule clarification on self-promotion
u/pixelpusher3d
DMArchived
sent a follow-up about the bulk discount
dm
u/devmatt· Modmail to r/stackhaven
Pending reviewassigned to you
u/devmatt14 min ago
Hey team, I bought the annual plan last week but my account still shows as free tier. Order ID is #A7849. Can you look into it?
Draft · by Sarah· needs your approval
Hi Matt, thanks for flagging. I found the order, looks like the upgrade didn't sync. I've manually moved you to annual and comped an extra month for the trouble. Refresh and you should see Pro on your account.
Teams doing real support on Reddit
HAYLOCorridor&CoPilotlightROAMLYStackhaven
The problem

Reddit wasn't built for teams. You notice.

When your customers live on Reddit, the default tooling breaks fast. Four places it falls apart, every day.

You miss messages

Reddit notifications are unreliable. Important DMs sit unread for hours while you refresh tabs hoping to catch them.

Multiple accounts, multiple tabs

Brand account, mod account, founder account. Reddit makes you log in and out all day to see them.

DMs, modmail, mentions, comments

Four message types, four different UIs on Reddit. You tab-switch all day to do one job.

No way to hand off

You can't assign a thread to a teammate. Conversations get dropped, double-replied, or quietly forgotten.

One inbox

Every message type. Every account. One queue.

DMs, modmail, mentions, and comments from every Reddit account you connect, in a single inbox. Filter by account, subreddit, or status. Nothing gets dropped between tabs.

  • Connect unlimited Reddit accounts. Brand, mod, personal.
  • DMs, modmail, mentions, comments. Chats coming soon.
  • Reply, assign, tag, archive without leaving Subportly.
Master inbox · all channelsLive
DM
u/karen_922m
charged twice for the same order…
MM
u/devmatt14m
annual upgrade didn't sync to my account
Pending
@
u/sasha.codes1h
@stackhaven the onboarding could be…
Assigned
MT
r/stackhaven · mods3h
approved user flair request from u/jpix
DM
u/ana_prism3h
app crashes every time I open settings…
Stay on brand

Approve replies before they go out.

Turn on approval for any account, subreddit, or teammate. Replies queue as drafts until someone signs off. Off by default, on when you need it.

  • Per-account, per-subreddit, or per-teammate rules.
  • Edit drafts inline. Approve and send in one click.
  • Full history of who drafted, who approved, what changed.
u/devmatt · Modmail to r/stackhavenPending review
u/devmatt · 14m
Hey team, I bought the annual plan last week but my account still shows as free tier. Order ID #A7849.
SRDraft by Sarah · needs your approval
Hi Matt, thanks for flagging. I found the order, looks like the upgrade failedlooks like the upgrade didn't sync. I've manually moved you to annual and comped an extra month for the trouble.
Never miss a message

Reliable notifications. Actual unread tracking.

Subportly checks every connected account on a tight schedule and pushes new messages to you within seconds. Unread state is per-teammate, so what you've seen stays seen.

  • Sync as fast as 15s (Enterprise) or 60s (Team).
  • Per-teammate unread state. No more stepping on each other.
  • Assign threads to teammates so nothing gets dropped.
Notifications · 3 unreadlive
u/karen_92just now
New DM to @stackhaven · "charged twice for the same order…"
Connected accounts
Unread
Su/stackhaven brand
8
Mu/stackhaven-mod moderator
3
Fu/founder-name personal
0
Polling every account · last sync 2s ago
How it works

Three steps. About four minutes.

Connect, invite, triage. No migration, no IT ticket, no weekend lost to setup.

STEP 01

Connect your Reddit accounts

OAuth with Reddit. Works for personal accounts, brand accounts, and moderator accounts. Add as many as you need.

⌘ Kfrom anywhere
STEP 02

Invite your team

Share a workspace link. Set roles (viewer, agent, admin) and approval rules. Works with your existing SSO on the Team plan.

/invite
STEP 03

Triage from one inbox

New messages sync in seconds. Assign, draft, approve, send without leaving Subportly. Keyboard-first, built for volume.

Eto resolve
We went from one person checking u/our-brand between meetings to a real shift schedule. First-reply time dropped from 14 hours to 18 minutes. That changes how customers talk about us.
JR
Jordan Reeves
Head of Community · Stackhaven
18m
median first reply, down from 14h
94%
threads resolved same-day
team throughput vs. one shared login
Pricing

Flat pricing per team. No surprises.

Flat monthly pricing. Connections included, with predictable add-ons if you grow. Every plan ships with a 30-day money-back guarantee.

Starter
$49 / month
For small brands and solo founders running their own community.
  • Up to 3 teammates
  • 3 connected Reddit accounts
  • 5-minute inbox sync
  • DMs, Modmail, mentions, comments
  • Assignments, tags, saved replies
  • $4 per extra connection
  • $15 per extra teammate
Get started
Most popular
Team
$149 / month
For brands running real support and moderation on Reddit.
  • Everything in Starter
  • Up to 10 teammates
  • 5 connected Reddit accounts
  • 60-second inbox sync
  • Draft + approval workflows
  • Roles, permissions, audit trail
  • $12 per extra connection
  • $19 per extra teammate
  • Priority support, 4h response
Get started
Enterprise
Custom
For large moderation teams, agencies, and regulated brands.
  • Everything in Team
  • Unlimited teammates & connections
  • Near-real-time sync (15s)
  • SSO (SAML, Okta, Azure AD)
  • Audit log + data retention controls
  • Named CSM, 1h response SLA
  • Custom MSA, DPA, HIPAA on request
Talk to sales
FAQ

Questions we get a lot.

Something else on your mind? support@subportly.com

Does Subportly break Reddit's ToS?
No. We use Reddit's official OAuth and public APIs. You connect your own accounts with your own permissions, and Subportly only sees what each account would see logged in. We don't scrape, we don't use shadow accounts, we don't mass-post.
How fast do new messages appear?
As fast as Reddit allows. Starter syncs every 5 minutes, Team every 60 seconds, Enterprise every 15 seconds. Reddit doesn't offer webhooks, so all sync is polling — we just do it on the tightest schedule that's reliable.
Can I use this if I only moderate a subreddit?
Yes. Mod-only teams are a big chunk of our users. Connect the moderator account, pull Modmail for every subreddit you moderate, and assign threads to other mods. Same workflow, no brand account required.
What about Reddit's new API pricing?
Subportly handles Reddit API access for you. Your monthly price doesn't change based on volume. If you're running extreme volume on the Enterprise plan, we'll talk about it honestly.
Do you store message content?
Yes, encrypted at rest, in a region you pick (US or EU). Team plan retains 12 months by default; Enterprise is configurable, including zero-retention modes. Full details on our security page.
Can I migrate off?
Always. Every conversation, tag, and note is exportable as JSON or CSV from the settings page, with one click. We don't hold your data hostage. If we stop earning your business, you get it back cleanly.

Stop missing messages on Reddit.
Start running it like a real channel.

Join teams running support, community, and moderation on Subportly. 30-day money-back guarantee, no questions asked.